Contact Us

We want to hear from you. For questions about billing, payment options, moving, or general comments or suggestions, please use the form below. To contact us about other services, use these links:

General Comment Form


You can contact us in complete confidence.

The Connecticut Light and Power Company respects your privacy and will not release your e-mail address or any other information about you to third parties, unless we have your express consent for that purpose. We may contact you about our own specials and announcements. Our e-mail records are kept secure and should you ever want to unsubscribe, you may do so by sending us an e-mail with "unsubscribe" typed in the message field.

Outage or Emergencies  
CL&P representatives are available to help you 24 hours
a day/7 days a week in emergency situations.
Local Area (Hartford/Meriden) 860-947-2000
Customer Service Center   
Monday - Friday, 7 AM - 7 PM
Local Area (Hartford/Meriden) 860-947-2000 
Toll-Free 800-286-2000
Monday - Friday, 8 AM - 5 PM
Credit and Collection Center   
Monday - Friday, 7 AM - 7 PM
Local Area (Hartford/Meriden) 860-947-2828 
Toll-Free 800-286-2828
Corporate Numbers   
Local Area (Hartford/Meriden) 860-947-2121 
Toll-Free 800-286-5000
Report Energy Theft  800-286-5350

All written comments should be sent directly to:

  • Connecticut Light & Power
  • P.0. Box 270
  • Hartford, CT 06141-0270

You can also e-mail us in complete confidence.