Stay away from downed power lines
Keep your distance from any downed power line, and report it to the police or fire department, or call us at 800-286-2000 (860-947-2000 in Hartford/Meriden). Treat all wires — even those that are hanging or downed — as if they are "live" (energized). Don't drive over downed lines, and if a downed line is in or near water, keep your distance from the water, even a little puddle. And whether a power line is down or not, don't touch anything that might be in contact with it, such as a tree limb.
Storm Center
If you experience an outage, call us anytime at 1-800-286-2000 (947-2000 in Hartford/Meriden).
View the Outage Report
View the Outage Map
Are you ready for a storm? It takes at least two things to get through the effects of a severe storm: preparation and patience.
Read suggestions to help you prepare and remain safe, or peruse some frequently asked questions.
Read about how CL&P prepares before a storm arrives and what we do after a storm hits.
View the list of our top 10 outages, or read how we prepare the system to withstand the strain caused by the peak demand of summer.