Did you know?
You may purchase your electric energy from an alternate supplier, or you can choose to remain a full-service CL&P customer (this is referred to as “Standard Offer Service”). Regardless of your choice, CL&P will be responsible for delivering your electricity, billing you for service and responding to any power outages. Similarly, only CL&P can terminate your service.
Why choose an alternate supplier?
Most choose a supplier to lower their monthly bill. Some choose a supplier for their additional services, such as energy management and conservation services.
How does one find an alternate supplier?
To compare supplier rates, please visit www.ctenergyinfo.com.
Before you choose a supplier, you should clearly understand all rates and charges. Every supplier who wishes to compete in Connecticut meets strict licensing requirements, as defined by the Public Utilities Regulatory Authority (PURA). The PURA maintains information about these suppliers, including a record of complaints, and issues an annual report to the legislature. In addition, each energy supplier is required to provide information about price, sources of power which make the electricity, and air emissions.
Please visit www.ctenergyinfo.com if you have questions about choosing an electric supplier, or call PURA at 1-800-382-4586 or TDD 860-827-2837.