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Stay away from downed power lines

Keep your distance from any downed power line, and report it to the police or fire department, or call us at 800-286-2000 (860-947-2000 in Hartford/Meriden). Treat all wires — even those that are hanging or downed — as if they are "live" (energized). Don't drive over downed lines, and if a downed line is in or near water, keep your distance from the water, even a little puddle. And whether a power line is down or not, don't touch anything that might be in contact with it, such as a tree limb.

Outage Report

If you experience an outage, call us anytime at 1-800-286-2000 (947-2000 in Hartford/Meriden).

Despite our best efforts, severe weather and the lightning, heavy winds and rain that usually accompany storms are a major cause of power outages. Our Customer Service representatives are here 24 hours a day, every day. During a storm, your call is very important to us. Your reports identifying trouble spots or emergencies are helpful as we patrol lines for areas of damage. Our automated phone system is quick and easy to use. The system rapidly processes your report and provides restoration update information to you if it's available for your area.

State of Connecticut - 1/8/2009 6:05:00 AM

Town NameCustomers ServedEstimated Customers Interrupted% of Total
ASHFORD2180321.47
AVON837240.05
BEACON FALLS264410.04
BETHANY232620.09
BETHEL8096720.89
BETHLEHEM186120.11
BROOKFIELD765270.09
CANTERBURY223420.09
COLEBROOK833536.36
DANBURY352822290.65
GLASTONBURY15205160.11
MIDDLEBURY338460.18
MONROE7928560.71
NEW FAIRFIELD5992260.43
NEW MILFORD1381410.01
NEWTOWN109492872.62
OLD LYME5455480.88
OXFORD523410.02
PLYMOUTH5859490.84
PROSPECT380810.03
REDDING373940.11
RIDGEFIELD10830132512.23
ROXBURY134830.22
SEYMOUR743910.01
SOUTHBURY986720.02
SPRAGUE141933323.47
TOLLAND599940.07
WASHINGTON2587190.73
WATERBURY5196230.01
WATERTOWN997170.07
WOLCOTT681050.07
WOODBURY515810.02
Total Estimated Customers Interrupted 2602