More effectively communicating with the towns we serve during storm preparation and power restoration efforts is a top priority at CL&P. That is why we have implemented a Town Liaison Program in which a dedicated CL&P employee works with a town to ensure optimal coordination in both pre-storm planning and post-storm restoration efforts. Whether that CL&P employee is embedded in the town Emergency Operations Center, or on-call and available as needed, CL&P is devoting the resources necessary to ensure greater communication and coordination with our municipal partners when storms damage our electrical delivery system. 

"The liaison program for us has been phenomenal."
—Deputy Director of Emergency Management, City of Hartford 

Representatives from the Hartford Emergency Operations Center explain how the City and CL&P work together during an emergency.