CL&P customers would use significantly less energy during times of peak electric usage when clear pricing signals are provided. That's the main finding from the Plan-It Wise Energy Program study that was filed with the Public Utilities Regulatory Authority (PURA) in March 2010. In addition, a smart meter program would provide other benefits, such as giving customers tools to better control their energy usage, improving the company's outage detection and restoration accuracy, as well as reducing meter-reading costs, peak demand and carbon emissions.

• View the complete recommendations report (PDF) 
• View the appendices (PDF) 

Nearly 3,000 CL&P customers took part in the 2009 pilot study. Residential customers in the pilot had smart meters, which measured their electricity usage in one-hour intervals. These smart meters were part of a system that collected and transmitted information about customer electricity usage to CL&P, and then back to the customer via a two-way wireless network.

• View the complete summer pilot report  (PDF) 
• View the summer pilot report appendices  (PDF) 

Smart Meter	Used by residential customers in the pilot; part of a system that collected and transmitted information about electricity usage to CL&P, and then back to the customer via a two-way wireless network.