Home Energy Solutions - Income-Eligible

Income-Eligible Energy Efficiency Service
...Save Energy and Money Throughout the Year

Income Eligble Family 

The Home Energy Solutions - Income-Eligible (HES-IE), formerly the WRAP program, supported by Energize Connecticut, provides valuable weatherization measures to help renters or homeowners reduce their energy bills by making their homes more energy efficient. HES-IE is a free service for income-eligible residents. In addition to the HES weatherization services, households may qualify for insulation, and energy-efficient appliances, including ENERGY STAR refrigerators.

Are You Eligible?

To determine if you are income-eligible, locate your family size on the chart below and the corresponding dollar amount. If your family’s combined Gross Annual Income is this amount or less, you meet the state’s 60 percent income median, and qualify for the service.

State Income Guidelines for the 2014-2015 Heating Season
Family Size Annual Gross Income 
 Including homeowners and renters that pay separately for heat
1Under $32,515
2Under $42,519
3Under $52,524
4Under $62,528
5Under $72,532
6Under $82,537
7Under $84,413
8Under $86,289


During the Visit

Specialists will assess the home’s energy efficiency and perform a wide range of weatherization services such as:

  • Installing compact fluorescent light bulbs (CFLs) and Light-Emitting Diodes (LEDs)
  • Caulking drafts, cracks and leaks in your windows and doors
  • Installing water-saving faucet aerators and showerheads

Income Eligble Family2 

Additional Services

In addition to the above services, our energy experts will evaluate the residence and determine if attic insulation and/or appliances are inefficient and are eligible for upgrades.

How Does the Program Work?

  • Choose one of the following methods below to apply for Home Energy Solutions-Income-Eligible (HES-IE). Tenants/renters must have their landlord complete the Owner’s Permission Statement which is included with the application. Landlords are required to grant permission for tenants in their buildings.
    • Apply on-line for HES-IE. CL&P will assign a contractor to you who will then call you to schedule an appointment.
    • Download and complete the HES-IE application.
    • Customers without income MUST complete an affidavit in addition to the application - Click here to download.
    • Mail the completed forms to:
    • Home Energy Solutions-Income-Eligible
      Northeast Utilities System
      P.O. Box 270
      Hartford, CT 06101-9902 

Call 1-877-WISE-USE (1-877-947-3873) if you need assistance.

HES-IE is supported by the Connecticut Energy Efficiency Fund, a partnership among Connecticut Light and Power, United Illuminating Company, Yankee Gas Services Company, Connecticut Natural Gas Company, and Southern Connecticut Gas Corporation, the state of Connecticut and local Community Action Agencies.