Gold Service
We invite you to review the metering options, below. Once you have made your selection, please fill out the Request Gold Options Form.
Option 1: Phone Automatic Meter Reading (AMR)
This very reliable option, which uses a dedicated telephone line, enables us to remotely read and collect your monthly billing determinates. The meter can also record hourly load profile – in intervals of 15 minutes. This data will be used for daily ISO New England Settlement Reporting.
Over time, this data will build an excellent profile of your load, which we will keep as history. The data from this accurate load profile is then provided to ISO New England (instead of estimated hourly data).
This option allows customers or energy suppliers:
- To choose their billing cycle or specific monthly billing date (i.e., first day of the month, end of the month, 15th of each month or some other monthly schedule).
- Choice of MDATA Services
Should the ability to access and communicate with the recording meter be lost, CL&P would revert to an estimation process for the reporting of your load to ISO New England.
To obtain this service, customers or energy suppliers must provide:
- a dedicated, direct-dialed, and analog-type telephone line
- an RJ-11 jack, situated within 3" of the meter socket. (Even if there is more than one meter, only one phone line is typically required -- 5 meters maximum per phone line). For a detailed diagram, see Interface - AMR
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For an agreed-upon fee, CL&P will acquire, own, install and maintain the appropriate telephone access recording meter (phone AMR meter) and a meter interface enclosure:
- CL&P will relocate the RJ-11 telephone jack to be within the interface enclosure at the time of installation.
- The telephone line must be in working order with an assigned telephone number written legibly on the RJ-11 jack.
- This telephone number must be given to CL&P before a Phone AMR meter is installed. See our Fee Schedules for more information.
Option 2: Load Pulse Outputs
We offer this service to customers or energy suppliers who desire a real-time, analog pulse output from CL&P’s meter.
This meter has the ability to output load pulses that provide real-time, analog customer load information. Customers or energy suppliers may use this output to interface with their own energy monitoring or management systems, or with external telephone access recording equipment.
See a description of this service in Load Pulse Output and a diagram labeled Interface - Load Pulse
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For an agreed upon fee, CL&P will acquire and install the appropriate Load Pulse metering equipment and meter interface enclosure. This real-time Load Pulse output is a dry-contact (Form A) arrangement that provides change of state of contact closure for a specific amount of kilowatt-hours. See a copy of our Fee Schedules for more information.
- Suppliers who choose CL&P load estimation but wish to own their own equipment for bill calculations or other services may purchase a Telemetering hourly recorder from the list of CL&P-approved equipment suppliers.
(Contact Meter-Services@nu.com or call 800-882-2768 for a current listing of CL&P-approved Telemetering recorders.)
- The customer or supplier may choose the actual hourly load reporting by CL&P to ISO-NE in lieu of a load estimation process. You must provide a dedicated, direct-dialed and analog-type telephone line to the recorder to be accessible by CL&P. Note: Both the recorder and the communications line may be removed at any time.
Should the ability to access and communicate with the recorder be lost, CL&P would revert to an estimation process for the reporting of your load to ISO New England.
Option 3: Load Pulse Outputs & Phone AMR
This option provides customers or suppliers with a combination of both the features and advantages of Phone AMR (Option 1) and Load Pulse output (Option 2). The pulse output feature provides the ability to connect into a customer’s energy management system. Customers/suppliers must supply a dedicated, direct-dialed phone line. See a copy of our Fee Schedules and the diagram labeled Interface - Pulse & AMR
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for combined Phone AMR and Load Pulse Output Options.
This option allows customers or energy suppliers:
- To choose their billing cycle or specific monthly billing date (i.e., the first day of the month, end of the month, 15th of each month or some other monthly schedule).
- Choice of MDATA Services
Should the ability to access and communicate with the recording meter be lost, CL&P would revert to an estimation process for the reporting of your load to the ISO of New England.
Option 99: Special Request Metering
- CL&P will work with customers or energy suppliers to integrate new products into their own operations. Customers or energy suppliers may request the installation of a particular meter, or our communications device, as long as it meets all applicable standards and our requirements.
- Devices installed on our meter cannot interfere with the operation of the meter.
- Communications devices or meters approved for installation by us shall be owned, controlled and maintained by CL&P.
- Customers or suppliers shall bear all costs associated with the new product approval process as well as the installation, ownership and maintenance of the communications device or meter.
- Customers or suppliers may purchase their own software to access their own meter data.
For further requirements and/or requests for this option, please fill out this form or contact:
Bruce Roy
Manager, Distribution Engineering
P.O. Box 270
Hartford, CT 06141
E-mail: Meter-Services@nu.com
Telephone: (800)-882-2768