Customer Service

Providing you with an exemplary customer experience is a top priority at CL&P and we are committed to achieving this goal. We want to make it easy for you to do business with us, any hour of the day or night.

About your bill: Understand your bill easier by viewing a sample residential bill or a sample commercial/industrial bill.

Assistance Programs: We recognize that some of our customers face special challenges, such as very limited incomes, language barriers and/or physical disabilities. We offer a variety of services to accommodate those special needs.

Tree Trimming and Removal: Trees that contact power lines are the single largest cause of power outages. At CL&P, we're focused on delivering reliable energy and superior customer service. That's why regularly pruning or removing trees that have grown too close to power lines is an important part of our work.

Service Request:  Building or remodeling? Do you need tree trimming or streetlight repair? Siding or painting? Any service you may need can be requested and tracked by visiting service request.

Other products and services:

For additional customer service please contact us.